Release a new version

Release it

1. Go to Products and open your product.
2. Open What buyers get.
3. Check the number under New version, like 1.1, then press Start an update. You'll see this once the product has been published.
4. Upload the files for this version. Include everything buyers need, since each version has its own files.
5. Write Release notes if you like.
6. Decide whether to leave Email N past buyers on. See tell your buyers.
7. Press the Release button, which shows the version number, like Release v1.1.

Nothing is visible to buyers until step 7.

What happens next

• Buyers with active access see the new version on their order page, marked Latest, at no charge.
• They keep every earlier version below it, unless you withdraw one.
• Your product page shows the new version number.
• Anyone who bought an option only gets files meant for that option.
• Buyers whose order was fully refunded or who lost a dispute don't get it.

Why you can't replace a file

A released version is locked. You can't swap or delete its files or change its notes. That way, a buyer always has exactly what they paid for, and you have a clear record of it. Even a small fix is a new version.

Your first version doesn't work this way until you publish. Before that, you can add and remove files freely, and Publish releases them as 1.0.

Good to know

• You can have one unreleased update at a time. There's no button to discard one, but nobody sees it, and you can replace its files whenever you like.
• You can release a version even if some of its files are in review. Buyers see Being reviewed on those until they're cleared.
• A product delivering only A link has no versions. Just change the address. See sell a link.

Common problems

• "Finish or release the current draft version first." You've already started an update. It's the box marked Update.
• "That version label already exists." Choose another number.
• "Use a version like 1.1 or 2.0." Use letters, numbers, dots or dashes.
• "Upload at least one file before releasing." The update needs its own files.
• "Wait for uploads to finish." If a file seems stuck, see my upload failed.