Limit how many copies you sell

For the whole product

1. Go to Products and open your product.
2. Open Copies & page link.
3. Enter a number in Limit total copies. Leave it empty for unlimited.

It saves by itself.

For one version

1. Open Price & versions and press Edit on the version.
2. Enter a number in Copies available.
3. Press Save version.

If you set both, both apply. The product sells out when either limit is reached.

What buyers see

• The product page shows "Only N left" when the whole product has a limit.
• The tile on your store shows "N left" once there are 25 or fewer.
• At zero, they see Sold out, and a version that's run out can't be selected.

The counts on your side are in Price & versions, shown as sold of the total.

What counts as a copy

• A sale counts, not a download. Buyers can download as often as usual.
• Free claims count too. A repeat claim from the same email doesn't use another copy.
• An open checkout holds a copy for 35 minutes. It stops others taking that copy while someone is paying. If they give up, it comes back when the hold ends. This is why "Only 1 left" can still tell a visitor that it's sold out.
• A refund doesn't give a copy back. If you refund a sale and want to sell that copy again, raise the limit by one.

Changing the limit

You can raise, lower or remove a limit at any time. If you lower it to what you've already sold or less, the product simply becomes sold out. People who already bought keep their access.

Common problems

• It's sold out but I see fewer sales than the limit. Someone may be in checkout, holding a copy. Wait for the hold to end.
• A refund didn't free a copy. That's expected. Raise the limit by one.