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Help center / Account, safety and support

Change your sign-in email or password

Both are in Settings. A new email has to be confirmed from both inboxes, and a new password needs at least 10 characters.

Change your sign-in email

  1. Open Settings.
  2. Under Sign-in email, enter the new address.
  3. Select Change email.
  4. Check both inboxes, the old one and the new one, and confirm the change from each.

Can't reach the old inbox any more? Write to us. See contact us.

Change your password

  1. Open Settings.
  2. Under Password, enter a New password of at least 10 characters.
  3. Select Update password.

If you can't sign in to do this, see I can't log in.

If you sign in with Google

Your Google account handles that sign-in, so your Google password is changed with Google, not here. If you want to move to a different email, write to us before you change it.

What this doesn't change

  • Your support email. This is the address buyers see, and it's a separate field. Change it in the same page, under Support email. See your support email.
  • Your Stripe login. Stripe has its own email and password, and you change those in Stripe. Your bank details live there too.

Keeping your account safe

Dockstall doesn't offer two-step sign-in. So use a long password you don't use anywhere else, and keep the email account behind it secure, because sign-in and reset links go there.

If someone used your account without your permission, tell us at hello@dockstall.com.

Related

Still stuck? Write to us.

Updated 3 Nov 2026