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What buyers paid, less refunds. Makers choose whether their amount is shown; ties go to whoever joined first.

Help center / Plans and billing

Upgrade to Pro

Open Plan & fees, press Switch to Pro and pay on Stripe's page. The 1% fee applies to checkouts that start after Stripe confirms your payment.

Upgrade

  1. Open Plan & fees in the dashboard.
  2. On the Pro card, press Switch to Pro.
  3. Check the dialog and press Go to Stripe.
  4. Pay on Stripe's page.
  5. You come back to Dockstall, and the page says you're on Pro.

You can also get there through Go Pro in the store editor, when you publish with a Pro banner or footer.

Where it happens and who pays

You start it in Dockstall, and the payment happens on Stripe's page. It's €9 a month, charged to the card you enter. You pay this yourself: it isn't taken from your sales.

Prices are shown without VAT where VAT applies, so check the amount on Stripe's page before you confirm.

This subscription is separate from the Stripe account that takes your sales. You'll find it through Open billing portal on Plan & fees, not in your own Stripe dashboard.

What changes, and when

  • The 1% fee applies to checkouts that start after Stripe confirms your payment. A checkout already open keeps the old rate.
  • Past orders never change. Each one keeps the fee from when its checkout started.
  • Your own domain, the extra banners and footers, and 10 drafts are available once you're on Pro.

Plan changes are recorded under Rate history, and you get an email saying you're on Pro.

Common problems

  • You came back and it still says Free. Wait a few seconds for Stripe to confirm, then refresh.
  • "Stripe couldn't process the plan change." Nothing was charged. Try again in a moment.
  • You left Stripe's page without paying. Nothing changes. You stay on Free.
  • The card says "Pro on Dockstall". You have Pro as a deal from us, so there's nothing to buy until it ends.
  • Your payment is refused. That's between Stripe, you and your bank. Try another card.

Leaving later

You can cancel any time and keep Pro until the end of the month you paid for. See move back to Free.

Related

Still stuck? Write to us.

Updated 3 Nov 2026